Mark Hughey
Consultant, Management Consulting
Hi. I'm Mark Hughey. Things I'm good at are: Thinking Outside the Box, Fostering Innvoation, and Leading Change
Mark Hughey's Bio:
Mark Hughey's Experience:
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Senior Systems Analyst at STG International, Inc
October 2010 - March 2013Working with the Division of Enterprise Systems Operations Management at the Department of Health & Human Services to establish a robust knowledge management system and provide guidance on other operational development and change management issues.
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Business Analyst at STG International, Inc.
October 2008 - October 2010Supporting Program Support Center, HHS with data collection and analysis efforts, business case development, and project management tasks to integrate disparate help desks into a single multi-channel contact center.
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Management Analyst at Management Analysis, Inc.
2005 - 2007Supported Federal Government Agency clients' implementation of the Commercial Services initiative of the President's Management Agenda. Served on integrated client project teams to achieve superior results for project planning, data collection, documentation, process modeling, and business process reengineering tasks. Analyzed various types of data for relevant issues and made recommendations for the development of Most Efficient Organizations.
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Management Analyst at Warden Associates, Inc.
2002 - 2005Supervised and coordinated efforts for multiple small project teams of 2 to 3 analysts. Developed the Sustainability Services business unit of WAI including methodology, analytical tools & processes, and marketing materials. Led analysis efforts for Competitive Sourcing labor studies of various functional activities including facilities management, fire and emergency response services, help desk operations, billing operations, telecommunications services, and data center operations. Authored Performance Work Statements documenting an activity's functional requirements, standards of performance, and workload levels. Directed development of data collection and documentation software; conducted employee and client training sessions in software use.
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Senior Management Consultant at STG International, Inc.
March 2013Serving the Department of Health & Human Services with program management activities for a major, multi-year Human Resources systems consolidation, modernization, and outsourcing effort. Primary responsibilities include development and coordination of project schedules for 7 integrated project teams and Earned Value Management, linking schedule and budget for more insightful analysis of project performance.
Mark Hughey's Education:
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George Mason University
2001 – 2003B.S.
Mark Hughey's Interests & Activities:
Karting Crossfit Triathlon
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